Contact Us
Open Futures
Registered Office
401, Chiranjeev Tower 43, Nehru Place, New Delhi – 110019
Tel.: 46662028-29
Branch Office
RIANA Tower, Plot No A-59, Floor no.-6, Sector -136 Noida 201305 (UP) India
Tel.: 0120-6822029
Grievance Escalation
Annexure A
Escalation Matrix:
| Details of | Contact Person | Address | Contact No. | Email Id | Working hours |
| Customer care | Vinod Kumar | RIANA Tower, Plot No A-59, Floor no.-6, Sector -136 Noida 201305 (UP) India | 0120-6822031 | support@openfutures.in | Mon-Sat: 9.00 AM to 6.00 PM |
| Head of Customer care | Sanad Mishra | RIANA Tower, Plot No A-59, Floor no.-6, Sector -136 Noida 201305 (UP) India | 0120-6822039 | sanad.mishra@openfutures.in | Mon-Sat: 9.00 AM to 6.00 PM |
| Compliance Officer | Bhawna Joshi Pandey |
RIANA Tower, Plot No A-59, Floor no.-6, Sector -136 Noida 201305 (UP) India | 0120-6822029 | bhawnajoshi@openfutures.in | Mon-Sat: 9.00 AM to 6.00 PM |
| CEO | Mr. Sanjay Rawal | RIANA Tower, Plot No A-59, Floor no.-6, Sector -136 Noida 201305 (UP) India | 0120-6822028 | sanjayrawal@openfutures.in | Mon-Sat: 9.00 AM to 6.00 PM |
Customer Service is available – Mon-Sat: 9.00 AM to 6.00 PM
In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:
• SEBI at https://scores.sebi.gov.in/
• NSE at https://investorhelpline.nseindia.com/NICEPLUS/
• MCX at https://www.mcxindia.com/Investor-Services
• BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
• NCDEX at https://ncdex.com/grievances
Depositories
CDSL: https://www.cdslindia.com/Footer/grievances.aspx
NSDL: https://www.epass.nsdl.com/complaints/websitecomplaints.aspx
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
Open Futures & Commodities Pvt. Ltd.
Registered Office
Flat No. 407, 4th Floor, Palm Spring Plaza, Sector – 54 Golf Course Road, Gurgaon, Haryana – 122001
Tel. :0124-2386356
Corporate Office
403, Chiranjeev Tower 43, Nehru Place, New Delhi – 110019
Tel.: 011-46662028-29
Open Futures & Commodities IFCS Pvt. Ltd.
Registered Office
Unit no. 652, Sixth Floor, Signature Building , Block No- 13B,
Zone-1, Road 1C, Gift Sez GIFT CITY Gandhinagar GJ 382355 IN